Terms of service

Last updated 13 August 2026

The agreement between you and screen2api. Plain language where possible; the parts that read like a contract are the parts that have to.

Draft — not yet reviewed by a lawyer. This was written to match how the product actually works, which is the hard part, but it has not been through legal review and it is not legal advice. Have counsel check it before you rely on it.

1. The agreement

By creating an account or using the SDK you agree to these terms. If you are agreeing on behalf of a company, you are confirming you are allowed to bind it. If you do not agree, do not use the service.

2. What we provide

A browser SDK that captures, annotates and uploads renderings of web pages, plus an API and dashboard for receiving and managing them. We may change how it works over time. If we remove something you depend on, we will give you at least 30 days’ notice by email.

3. Your account

  • Keep your secret keys secret. Anything done with your keys is treated as done by you.
  • Publishable keys are meant to be public — that is the point of them — so protect your project with the origin allowlist instead.
  • Tell us promptly if you think a key has been compromised. You can revoke keys yourself at any time.
  • You must be old enough to enter a contract where you live.

4. What you may not do

  • Capture screens you have no right to capture, or use the SDK to surveil people without their knowledge.
  • Capture other people’s sites by injecting the SDK into pages you do not control.
  • Upload unlawful material, or anything designed to harm a system it reaches.
  • Resell the service as a competing capture API.
  • Work around quotas, rate limits or billing.
  • Attempt to access another organisation’s data.

The acceptable use policy sets this out in full and forms part of these terms. It is where the line sits between the product working as intended and the product being used to watch people — read it before you build anything that captures automatically.

Genuinely serious abuse gets suspended immediately. Everything else gets an email first.

5. Your content

Captures and the data you send with them are yours. You grant us only the licence we need to run the service: to store the files, generate signed URLs, and deliver them to the endpoints you configure. We claim no other rights, and we do not use your content to train models.

You are responsible for having the right to capture what you capture, and for telling your users about it. See the privacy policy and DPA.

6. Payment

  • Paid plans bill monthly in advance. Fees are non-refundable except where the law says otherwise.
  • Going over your quota does not break your users’ export button. We will email you and, if it keeps happening, ask you to move up a plan.
  • Price changes get 30 days’ notice and never apply to a period you have already paid for.
  • Cancel any time from the dashboard. Your keys keep working until the end of the paid period.
  • If a payment fails we will retry and email you before suspending anything.

7. Availability

We aim for 99.9% monthly uptime on the ingest API and target the same for webhook delivery, but we do not offer a contractual SLA on the standard plans. Scale customers can negotiate one.

Worth knowing: capture and annotation run in your user’s browser, so if our API is down the render still succeeds — only the upload fails. Handle the rejected promise and you can retry or fall back to a local download.

8. Ending it

You can delete your account whenever you like; it removes your organisation, projects, captures and files, and that cannot be undone. We may suspend or terminate an account for a material breach of these terms, for non-payment after notice, or if we are legally required to. Except in cases of serious abuse we will give you 30 days to export your data first.

9. Warranties

The service is provided “as is”. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Concretely: a capture is a re-render of a page in a browser we do not control. We do not warrant that every capture is a pixel-exact reproduction, and you should not treat one as forensic evidence or as a substitute for a system of record.

10. Liability

To the extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability for any claim is capped at the greater of the fees you paid us in the twelve months before the claim, or one hundred US dollars.

Nothing here limits liability that cannot lawfully be limited.

11. Indemnity

You will defend and indemnify us against third-party claims arising from your content, your use of the service, or your breach of these terms — including a claim that you captured something you had no right to capture.

12. Changes

We may update these terms. Material changes get 30 days’ notice by email, and continuing to use the service afterwards means you accept them. If you do not, cancel before they take effect.

13. General

If a provision is unenforceable, the rest survives. Not enforcing something once does not waive it. You may not assign this agreement without our consent; we may assign it in a merger or sale of the business. This is the entire agreement between us on this subject. Governing law and venue are to be completed before launch.

14. Contact